They Quick. They where both polite. get jamie & andy for great servcie. Job was done quick. Great communication.

Corey did a great job unblocking my kitchen sink and drainage. He was punctual, explained the costs involved clearly and knew exactly what was needed to be done. He also conducted necessarily tests to ensure that the blockage is completely cleared.

Rang Fawcett Plumbing to get a quote for the replacement of our broken hot water system.
Their website says "Get a free quote" but they charge $66 to come out and quote (deductible if you decide to go ahead on the spot, which we would never do) unless they happen to be in the area. A bit misleading and disappointing.

The hot water service died the day before Christmas, the system was promptly replaced by Courtny of Fawcett Plumbing before midday in the blistering heat.
Three weeks later, Paul of Fawcett Plumbing began excavations down the side of the house, redesigning and replacing the waste water piping which had been damaged by conifer roots, and an immaculate clean-up after the job was complete, all by mid-afternoon. Paul was very helpful with the explanation of all aspects of the jobs that he carried out.
We grabbed a handful of fridge magnets advertising Fawcett Plumbing to hand out, we're very happy with their knowledge, efficiency, friendly manner. A very professional outfit and we're more than happy to spread the word :-)

Approximate cost: $4700

Efficient, affordable, honest, friendly. Another company quoted me $500.00 to dig up the pipes in my back yard, Fawcett just cleaned the pipe out and charged $175.00. I'm happy as Larry.

Quick Office response re booking/appointment times was appreciated. Ben & Ryan arrived as promised on 2 separate days, paid close attention to relevant explanations/instructions & proceeded with the job. Both men worked conscientiously resulting in positive outcomes. Ben's problem solving skills in particular were well tested in a somewhat difficult working environment. Overall communication with both plumbers was easy, effective & friendly - highly recommended.

Re value for money: that's a grey area, even more so for a financially struggling 92 year widow like my mother. Many plumbing firms claim conditional no-call out fees & pensioner discounts, but in reality the final cost is very much determined by time spent on labour & the cost of materials - a bit more up-front transparency could/should be available here,

Approximate cost: $1100

The hot water technician (Paul) from "The Fawcett Group" has just left my home after completing a most courteous and professional repair to my instantaneous hot water unit.
It is with pleasure to say that I would have no hesitation in contacting the group should I ever require any of their comprehensive domestic maintenance services in the future!
Thank you,

Sunday morning I called Fawcett plumbing in Two Wells as I had a bit of an Emergency. I spoke to Mark and explained what my Emergency was. He told me if he came out it would cost me a lot or I could do it myself and he would talk me through it, I took the latter advice. He said I could get what I wanted from Bunnings,also if I was unsure when I got there to give him a call. I got the job done and didn't require any further assistance.so thanks to Mark it was sorted. Thanks Mark I recommend you to others as I'm sure you would look after them also,you won't make much money but you'll make someone happy, cheers, regards Mal Taylor.

Ryan gave me a courtesy call prior to arriving spot on time. After a chat about the problem and symptoms, Ryan took a look at the problem hot water service and quickly prioritized the likely faults and costs of each option. After approving the work, Ryan's analysis proved to be accurate and he quickly had the unit repaired and tested operational. Well done Ryan , i also enjoyed his friendly manner and very clear explanations. No hesitation at all to use again and recommend to others

Ryan was punctual and efficient, while explaining the job very well. He is a really nice bloke. I would have no hesitation to use him again.