I purchased a Cudo voucher for a hair cut and colour at The Gallery. I called them in the morning to confirm my appointment and found that their number was disconnected. Thanks to the previous WOMO review, I found out their new address: 81 Fletcher st, Essendon. When I arrived at their new premises, I found that they are no longer operating their business there. The shop is now leased by a beauty salon called 'Make-up Images'. The beautician there informed me that The Gallery had 'done a runner' two weeks ago and she had taken over their lease. She gave me the name of the landlord, whom I called. The landlord informed me that The Gallery had a lease at 81 Fletcher st, Essendon, from the start of January and then up and left two weeks ago, with rent owing. The landlord also gave me the name and number of the owner of The Gallery. However, she is not answering her mobile phone, for obvious reasons.

So, I went to Cudo's website and requested a reimbursement for the cost of the voucher. If you need to do the same, go to: http://cudo.com.au/help, then select 'Contact Cudo' from the drop down menu, fill in your e-mail address and your Cudo voucher number.

Cudo got back to me saying that they had put credit onto my Cudo account with the value of the voucher. I replied and requested a refund to my credit card instead of the Cudo credit and they obliged.

Apologies that I couldn't really rate this business properly, as even the lowest star rating said: "I can't believe they are still in business"... but actually they aren't, so there was no other appropriate rating.

Approximate cost: $Wasted time

I came to this salon through a cudo deal. When I arrived for the appointment the salon was closed, I called the salon's number and was told that they had been evicted from the salon through no fault of their own. This was dissapointing as I had wasted an hour and a half travel time both ways. I rescheduled and had my hair done in the new salon in Essendon. The hairdresser was very nice and did a good job.