The iPhone Guy

4.8
based on 58 reviews

58 reviews about The iPhone Guy

verified email - 01 Nov 2013

fantastic quick service from friendly honest staff, i have had my old iphone and my daughter ipod screens replaced by him, and was highly satisfied on both occasions, i also rang regarding a fault with my ipad and was told honestly by them that apple would have to replace it due to the fault even tho it was just out of warranty, and saved me money instead, thanks guys

Helen Hinckfuss
29 Oct 2013

I ran my phone over with the car and Simon fixed it. Unbelievable! Thank you so much! Far cheaper than i was quoted by telstra too. I highly recommend everyone to use The iPhone Guy.

verified email - 22 Oct 2013

fantastic service...we had our daughter's i phone screen replaced and were very happy with the price difference compared to other quotes...i found them to be very reliable

03 May 2013

I've had numerous repairs & (free) advice from these guys. What I appreciate most is their honesty!

Had a water-damaged phone that was 'treated' & came back to life, they could have told me they had to replace parts because the phone was dead when I brought it in but instead they said all it needed was the treatment, which was $50!

Similarly, I went in to have my charging dock replaced another time, they cleaned it & it worked! They didn't charge me a thing!

They are also honest with cost of repairs & have explained to me once that I am better off replacing than repairing because the price would be similar - they could just do the work & take my money but it seems like customer satisfaction is number one to them.

Very rare to see a business ran this way these days. Well done to all - Simon, Zoe and the technicians for being so fast!

Approximate cost: $50

verified email - 09 Mar 2013

my mum "s (wagga/nsw- visiting me )***iPhone crashed badly....)again - old problem of someupdates crash iphone-----
..
yep- he fixed it.!!!! ( we had tried everything via Appleweb sites said ,plus a few bits simon prior suggested)

I also had to take him my iPad -

Well.....Between ph and ipad .........
Simon had tried his heart out-Took heaps of time but to no avail for iPad...

He even told me who i need approach reiPad !!!i problem ipad no hoper
..... luckily mums iphone ifinally was fixed
I really thought this would cost us ++++
,he constantly surprises ( he charges, reasonably )
He and his secretary Zoe ,as the old saying goes 'couldn't be more helpful , any time- day or night(courtesy-sms night )to sort problems +++ '
They are So approachable,!
If more tradespeople out there were even 20% like them
Life would be so much easier- I'll be / have been coming back
As courtesy and diplorem go a long way!!!!

Approximate cost: $0

sandrad171 09 Mar 2013

Thanks for that info.

25 Feb 2013

The I-phone Guy replaced my I-phone 4's charging dock. Fast, effective and polite staff made what could have been a long and painful Apple affair, into a wonderful and stress free experience.

Approximate cost: $50

verified email - 10 Feb 2013

Went to him with a broken i pad fixed that day $140.
He tried to fix my i phone but the whole unit was un repairable so it was no charge not even labour. Can't get better than that.
Receptionist was very organised and friendly it's was nice to talk to someone that I felt was looking after my interests. Well done i phone guy

Approximate cost: $140.00

verified email - 09 Feb 2013

Very happy, fast service. Water damaged phone fixed in 2 hours and half the price of sending it away! Highly recommended! They know there iPhones!

Approximate cost: $100

verified email - 08 Feb 2013

Recently got them to replace a dying battery in my 3G, then today they replaced the vibrate switch which was faulty free of charge under the 3 month guarantee. Can't tell enough people how good they are & its cheaper than paying extra $$'s a month for a new phone when I like my 3G.

Approximate cost: $40

sandrad171 09 Mar 2013

I'll be putting his number in my diary.

verified email - 08 Jan 2013

Replaced external speaker and fixed home button on my iPhone 4. Great price, extremely fast and very friendly customer service. Would recommend to anybody. Thanks iPhone Guy.

Approximate cost: $80.00

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