This a an extremely clean and friendly environment to leave your loved pet to be taken care of for any duration of time! Lots of cuddles and love given to your furry family member - our Sapphire is always happy to stay! Thankyou the Pet Hotel! Your staff members are fantastic!
Great staff that really care and look after my dog like it was their own. I feel reassured that my dog is safe and loved at The Pets Hotel which is very important to me.
We really trust the staff at pets hotel and know our dog will be well looked after while we are away
Bella has been having holidays at the Pet hotel for 4 years now and always excited when she gets there and her tail wags so much when she is revived by the caring staff.
A fun and safe environment for our Dachshund Jasper. Staff went the extra mile to ensure that Jasper would be happy and comfortable. They took time to get to know Jasper before check-in, considering his special needs. Staff at reception replied promptly to emails and any concerns I had prior to booking. The Web Cam set up is great, showing pets playing in the indoor playground. Staff took time to find Jasper's perfect match for shared boarding. So glad he had a companion during the 4 day stay. Also, if you are going on a cruise, the Pet Hotel is a perfect location to drop off your pet before departure, as it is close to Station pier. Thank you Pet Hotel!
Approximate cost: $150
Our family cat has stayed at The Pets Hotel 3 times now and I have found the staff to be enthusiastic and professional, with a genuine interest and love of animals. Our pet has come home each time happy, calm and well groomed.
This was the first time my dogs had been to The Pets Hotel - they were well looked after and seemed very happy when we picked them up. The express check in service worked well when we were dropping them off as we were on the way to the airport. Picking them up was also easy, especially as were not there at peak pick-up time.
Would definitely recommend the Pets Hotel to any other dog owners enquiring about a place to board their dog.. My husky seems to be thoroughly enjoying her experience through what I can see in the webcam. The staff are very good at resolving any issues you may have and are very professional in how they get things done. Couldn't of asked for a better place to board my pet.
The guys here at the pets hotel really care about your pets and looking after them! I would highly recommend the pets hotel!
Approximate cost: $1600
Service and care of our loved GiGI (poodle) excellent.... And she isn't easy to please !!!!!
“Excellent service. The staff are so lovely and couldn’t have been more helpful.”…
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