The Pets Hotel

4.8
based on 157 reviews

  • 7 Phillip Crt, Port Melbourne VIC 3207
    Opposite the Vegemite factory!!
  • 03 9646 3696
  • Visit our website
  • Opening Hours (Saturday: 9am - 12.30pm)
  • Payment methods
    Cash, Card (1.25% surcharge applies to all credit cards including AMEX), online portal (surcharges apply)
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157 reviews about The Pets Hotel

Anonymous
20 Jun 2014

Staff was patient and friendly, I felt I could trust them to take care of my dog and he had lots of fun at his first day of daycare. Definitely worth a try.

20 May 2014

My 3 dogs had a fantastic time! This was the first boarding kennels that we have used where they have come home happy and not ignoring us for a week as punishment!! I would recommend this place to every one. The staff were friendly and clearly were animal lovers.

12 Jan 2014

This has been my 3rd experience of boarding my 4 chihuahuas at The Pets Hotel. I'm always nervous to leave my fur babies and the staff are always responsive to this and provide a high level of reassurance and comfort not only to myself but also in being mindful of the individual needs of each of my dogs. I've had some really horrid experiences at other boarding kennels so I know how important it is to find a good fit for your dogs. The level of service provided here is amazing.

09 Jan 2014

My 2 dogs and cat have just spent 10 days staying at the Pet Hotel whilst we were overseas. As my pups are only 1 and never been away from me I was extremely anxious and distressed about leaving them for so long. From the minute I arrived at reception (in floods of tears) I felt happier by the minute that they were in the right place. We loved that we could check in on them via the webcam and watch them playing and enjoying their days. We had contact several times with the staff via email and phone calls and each time were so impressed with the professionalism and kindness they showed us and our fur-babies. They arrived home in the Pet Hotel Limo smiling and calm. We cannot thank everyone at the Pet Hotel enough and we will recommend them to everyone we know....10/10 experience

Approximate cost: $2000.00

verified email - 06 Jan 2014

Great service, quality and our dog lexi loved it there.
Great customer service led by Danah Schulz
Highly recommend.

Approximate cost: $500.13

Anonymous
verified email - 06 Jan 2014

Fantastic place for our dogs to go! They love it and can't wait to go to day care or for over night stays. In fact, I'm sure they think it is their own place.
Highly recommend!

03 Jan 2014

The team at The Pets Hotel are great. They are always welcoming and really care for my dog when he is with them. I use their services regularly for day care and boarding of my dog. Very clean and modern facilities with a solid selection of additional services - walks, playtime etc. I would recommend to others for day care or boarding services

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