Watchpartners

4.8
based on 72 reviews

72 reviews about Watchpartners

verified email - 01 Aug 2023

I recently bought a Junkers EXPEDITION SOUTH AMERICA LADY Swiss Quartz watch 36mm Blue dial 6537-3. It is a super watch and I love it. I previously had the same watch that I had bought in Germany while on holiday, and that watch lasted many years. I was very excited to find that the watch was sold in Australia. Watchpartners were brilliant and the customer service was efficient and quick. I am very pleased to have the same watch again.

Approximate cost: $330

verified email - 21 Apr 2023

Faulty wach with incorrect time (15mins-1hour 45mins inaccuracies in time) within 1 day & 1 month of having it. Contacted watch partners but he refused to refund & claiming as it's been worn he can't do refund. We wouldn't have know it's faulty when we bought a brand new from watch partners. Found out the time wasn't right after a week had it. started to take photos of the inaccurate time to keep tracking. I was overseas & couldn't contacted watch partners earlier & I bought the watch for my Dad for his birthday. he was really careful with the watch. I contacted watcher partners after I got back. I was asked to go to post office in person to have it wrapped & send it back to watch partners to repair. I had to pay for the postage myself which Jack said would reimburse me after watch arrived (yes not like the other ones return without you having to do all that leg walk. I wasn't compensated for my time & petrol & inconvenience). It took 2 weeks for the watch to arrive back to watch partners & another 2-3 weeks to get it fixed & sent it back. We had to buy another watch as it's 5 weeks without a watch. After this experience, we lost faith on the quality of the watch(it says Swiss made & 100m waterproof so we'd expect quality but it wasn't there). Jack from watch partners said the crown wasn't straight so water got in which caused the time inaccurate. it's a new watch & my dad didn't even touch the crown for first 1 week until he found out the time is inaccurate. He was very careful with the watch too. To make the crown bend it'd have to be certain force to do that. The watch arrived faulty. Will never buy again from watch partners!

Approximate cost: $220

Watchpartners 21 Apr 2023

Despite the fact that the watch had received a significant knock (easily visible to a trained watchmaker) which caused the issue, we agreed to pay for the return postage, fix the damage & post the watch back - all at our expense. We truly went above & beyond - despite the fact that this issue would not normally be covered under warranty. We wish the customer all the best...

ril 24 Apr 2023

It's not true!!! The watch was never been knocked but my dad has noticed the times is incorrect only 1 week after got it & he has been very careful with the watch & never knocked it on anything. It arrived faulty & you can see whatever you wanna say but won't definitely buy it again. You didn't go above & beyond. I had to post it back used my own time & petrol & caused huge inconvenience. We are so upset & disappointed with this shopping experience & definitely won't recommend it to anyone if you wanna go through the same

29 Jul 2021

I’ve been looking for a watch for a while, one which was a bit different from a regular timepiece. I found what I was looking for on the Watch Partners website. I selected the turning disc digital/analog watch by 01TheOne. The fit is perfect as is the design, a bit of that 1960’s futuristic sci fi goodness. Watch Partners we’re quick to send the watch to me and helpful when I called to ask a question. Good firm to deal with.

verified email - 09 May 2019

My new Zeppelin watch arrived safely in well packed box and most impressed with its obvious quality and stylish appearance. Certainly very fine German craftsmanship and the historical association with the great Zeppelin airships of an earlier era only adds to the appeal of this company’s products.
Thank you for the excellent service, really enjoy browsing your website and intend buying another watch later in the year.

Approximate cost: $345

verified email - 24 Aug 2018

I recently purchased a Fortis Watch from Jack Retmann of WatchPartners, The price i paid for the watch was the lowest i found through many searches for the particular watch. His customer service was fantastic and i received the watch the following day after payment.

I definitely will be purchasing my next Fortis from Jack, i highly recommend Watchpartners.

29 Mar 2018

Outstanding! fair price compared to OS market. Warranty issue speedily fixed direct with factory. happy!

Approximate cost: $2500

verified email - 15 Dec 2017

Speedy delivery, the watch arrived 1.5 days after ordering. I was looking for a specialised watch for aviation, within my price and style criteria and was really happy when I came across the range of Junkers German made aviation watches on the Watchpartners site. This really helped me avoid the pretentionness and lack of knowledge of a GMT / dual time watches by one particular local watch shop .

Approximate cost: $300

02 Dec 2017

Great service, very convenient arrangement to trial a couple of watches at the nearest jewellers before committing to purchase. This was very important to me as I am a fussy customer and would regret an online purchase sight unseen.

18 Oct 2017

Quick and efficient service and delivery. I think it was a three day turnaround which was fantastic from point of order to delivery

Approximate cost: $600

verified email - 25 Sep 2017

Excellent Service, price was the best I could find,delivery was fast, and the Watch is one of my favourites.

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