We Do Kitchens

4.4
based on 46 reviews

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46 reviews about We Do Kitchens

29 Dec 2016

Re: I would like to thank Daryl and all his team of tradies for a great job on my kitchen i absolutely love it so once again thank you to Justin Les Anthony Glen Len and Craig. I would recommend you guys to anyone who need any of your services fabulous...Murray

verified email - 28 Dec 2016

I did my kitchen Reno through We Do Kitchens at St Marys in May of 2016. It would include renovating an external laundry, so that it would be an internal one & part of the kitchen. I was told originally that it would take 3 weeks. It took longer than 2 months!

[Redacted name] from We Do Kitchens (WDK), was very nice. He came up with a design that I was very pleased with. I was given 2 prices – one for the kitchen cupboards & then one for the trades. I would have to pay the trades individually. I had no problem with that. I was also told that I would have to get my own painter (that really seems stupid to me, when painting is part of a renovation). I would also buy my own tiles for the floor & the splashback, as well as my appliances.

After signing the contract, I was given NO extra paperwork. [Redacted name] had some sort of worksheet that he worked out the cost of the trades. I was told a certain amount for the trades. I was not given a copy of the worksheet nor was I given a copy of my kitchen design. I have had to ask when I should have my appliances delivered, when to have the painter there. I was given no ‘time table’ of who would be there & when. I was doing all the chasing for each part of the reno.

In summary, I wouldn’t recommend We Do Kitchens. I think the kitchen looks great. I love the layout, but it got to a point that I felt that once they had my money, they didn’t give a damn about my kitchen. Not once has [Redacted name] contacted me or checked out how the kitchen turned out. Their project management style? Seems to me that they have none. If you want a more detailed review that goes for 3 pages, please email me at [email protected] and I will gladly forward it to you.

We Do Kitchens 24 Jan 2017

Dear Heidi,

Thank you for your review, we are please that you mention that you love the design and that you think your new kitchen looks great so there can be no question about the quality of our product and workmanship.

This was a major home renovation and not just a simple remove and replace kitchen that takes 1-2 weeks.
Anybody reading this review should question why it is inconsistent with 98% of all other happy WDK customer reviews. This client was not told that the entire job would take just 3 weeks to complete and the contract now open for public viewing does not stipulate that a 3 week time frame was ever given. This job was extensive where a builder needed to remove 2 large internal walls and flooring and enclose external doors and windows etc etc, plumbing also needed to be moved as the laundry was being relocated and concealed. On the issue of the painter I told the client that our painter had recently passed away so this comment about it being stupid we find totally insensitive and in any case 95% of customers paint themselves or find a painter from the local paper. Our records show that the kitchen cabinets and bench tops were installed in just 1 day as usual without a hitch and that appliances and water were all reconnected about 4 weeks after the actual builders start date. The customer did inform us that the builder had left some rubbish on site some 8 weeks after the start date but this does not mean that the project took 8 weeks to complete. Plans are given to those who request them and are always given to DIY customers. Justin from WDK who managed the job would have given the customer a trades price sheet on his first meeting otherwise she would not know how much to pay, who to pay and when to pay ... to also say that there was no time table given is totally incorrect, we have a schedule that we all work to which always gives customers a start date, a delivery date and an installation date. We also assume that clients would know that they need to have their appliances, sinks and taps all delivered in time for the project start date. Ironically justin made at least 10 visits (more than any other job in 2016) to her home to respond to questions and to check on the work that was being done however the client was almost never home and left a boarder there to communicate with Justin. I have a long list of text messages sent back and forth as I have with all customers so to say that we didn't give a damn or didn't communicate is very disappointing. I asked my wife Kerry to call the client when the project was nearing completion to arrange a time for me to revisit and I was sitting right beside her in my office when she made 2 calls to the customers mobile and left 2 messages and the client never called us back. This was not a typical remove and replace kitchen which usually takes 1-2 weeks to complete and we are willing to give any new customer a money back guarantee just to prove this review wrong. If you read our other WOMO reviews anyone can see that this review is not a true indicator of our service which we feel has been misrepresented by this review. Once again we are pleased that Heidi loves the design and the end result.
Regards
Daryl & Kerry Murray
Owners

27 Oct 2016

We Do Kitchens has been a great experience from the Quote with Daryl & Kerrie to Demo Day with Justin through to Glen installing the kitchen in record time with his lovely assistant..Electrician Luis.. Plumber Jeff. Plasterer Richard..Range hood Installer Matt..and Peter the Tiler have all got our vote..
We now have a fantastic kitchen..Thank you We Do Kitchens..

verified email - 07 Sep 2016

We Do Kitchens have just replaced our Kitchen and have done an excellent job. Justin and his crew were all courteous,on time,clean and went out of their way to ensure everything was perfect. Any hiccups or problems were sorted out without any fuss and the project was completed on time, at a reasonable cost, without any extras. Justin must be praised for his overall control of the project and Darryl and Kerrie for their help with any queries we had. The kitchen is a complete Transformation, better than we expected and completed without any of the difficulties we had heard about from other people with their projects. We would recommend We Do Kitchens without hesitation. Thank you.

22 Aug 2016

We had We Do Kitchens supply and install a complete new kitchen and laundry and the reno was seamless. Darryl was on time to do the quote, listened and worked with what we wanted, didnt try to sell us what we didnt want/need. The installer Glenn knows his job and does it well - he arrived early morning and worked solid into the evening to complete the install, which was perfect with no rectification work required. Job site left clean and tidy. Our previous kitchen was an uninviting room - it is now the hub of our home and where everyone hangs out. So happy with We Do Kitchens we are returning to have them do a 2nd property for us.

19 Aug 2016

We do kitchens delivered us a good quality kitchen at an excellent price as promised. Very happy with the end result.

20 Jul 2016

We wanted to give our kitchen a facelift by keeping the carcass and replacing the doors, benchtop and splashback. Darryl came out and gave us a very reasonable quote (all the other companies insisted we would need a whole new kitchen costing thousands more). Darryl coordinated it all so that nothing was a hassle for me. All the tradesmen were excellent. They arrived on time, were polite, did excellent work and cleaned up after themselves. The kitchen looks amazing and I am really happy with both the quality and how it looks. I would definitely recommend this company.

11 Jul 2016

I was very happy with my new kitchen, the modern and spacious look, all thanks to We do Kitchens. I had a target date and Darryl of WDK was the only one who promised he will deliver a working, fully functional kitchen and he did minus the splash back. While it took so much longer for the splash back to come, it was all worth the wait in the end. WDK has the best tradespeople working from them, from Jeff the plumber, Luis the sparkie and his team, the plasterer (sorry didn't get his name), and Glenn who did a wonderful job installing the kitchen, they were all prompt, friendly and cleaned up after every job. A very special shout out to Justin, who made it all soo easy for me. I had to constantly call him to coordinate stuff to the point of being annoying but he is ever so helpful. He is very accommodating and prompt. Thanks so much Justin, your professionalism is so much appreciated, WDK is lucky to have you. So for all these, i have no hesitations recommending WDK to anyone

verified email - 11 Jun 2016

I was very happy with my new kitchen. All the tradesmen were friendly, courteous and turned up when they said they would. They all cleaned up after they had finished and were only too happy to answer my questions and even suggest things I didn't think of. I wouldn't hesitate in recommending We Do Kitchens.

05 Jun 2016

We are really over the moon with our new kitchen, from Daryl's first visit to the final inspection, we received a first class service. Daryl and Kerry were always on hand to answer questions. All the tradesmen were excellent. We would definitely recommend this Kitchen company to anyone. Thanks guys for a great kitchen, we love it. Denise & Gordon from Glenmore Park

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