Zoo Computer Repairs

4.9
based on 1009 reviews

1009 reviews about Zoo Computer Repairs

verified email - 04 Nov 2023

We found Robert really helpful. Ever since we left work learning about computers we feel like we aren't up to date with all the latest stuff. Robert was able to help us out with our email issues, and found that it was an issue with the Telstra servers sending from hotmail.co.uk email addresses. Thanks so much for the remote support we will be using you in the future.

verified email - 03 Nov 2023

Excellent support - I called Robert because I was having a problem with optus email - Robert suggested about moving over to gmail because it was more reliable and more space. I was hestitant at first because everyone has my optusnet however Robert did it in a way that they could still contact my old email address but it would be delivered to Gmail. I also did it remotely where he took control of my machine.

02 Nov 2023

Extremely professional and friendly service. Completely satisfied with Robert quality of service. There were issues with my big pond, and Robert answered the phone early in the morning and fixed it straight away. Couldn't be more happy, would highly recommend.

verified email - 27 Oct 2023

I would highly recommend Zoo Repairs. Robert helped me resolve issues with my Shopify account and removal of virus and also deal with resolving issues with my Google Ads. He was amazing, he didn't give up until we resolved it with Google Ads which took nearly 6 weeks. I would say that is dedication and commitment because he was truly wanting to help me. I have all my faint in any job Robert and his team will undertake and highly recommend his services to anyone looking for help in virus removal or just tackling with Google. Thank you Robert!!!

verified email - 27 Oct 2023

I'm 80 years old and called up Robert as I couldn't do my banking online. He offered a remote support session and after reading the reviews I was comfortable letting him in my system. I had someone else who looked at this issue and gave up and suggested to call another tech. After spending over 3 hours with trying to diagnose what the issue was, it turns out that it was Telstra's fault. Robert even drove to the bank to put them them on the phone as he knew that it was hard for me to get to the bank myself. Thank you so much Robert for your expertise Robert, you are so caring and undestanding for what you did for someone you don't know. I will continue to use you.

verified email - 24 Oct 2023

Robert came and fixed all my issues, professional and polite and explained everything in words that I understood. Would use him again.

24 Oct 2023

I'm really happy with the service. I had a VPN that was preventing me from getting bigpond emails. Robert explained why this was causing issues due to a blacklist and recommended an alternative. Thank you for your help Robert.

24 Oct 2023

I called this business late in the day to ask if he could extricate me from a situation I had caused through my own ignorance.
Robert not only took on the job immediately but also gave counsel relieving my sense of stupidity with my actions. He worked into the night and then completed the task next morning. Good job !!!

verified email - 22 Oct 2023

They were able to fix some of the technical issues of my computer. Thank you very much!

verified email - 21 Oct 2023

explained everything really well for someone not into the digital world. Also wrote up a instructions in a document so that I could follow later with the advice he gave so that i wouldn't forget it after he left.

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