Robert has been amazing! highly recommend.

very helpful, we got scammed and needed to set up a new Intel NUC computer and Robert was able to set everything up and configure our computer the way it was. I never give anyone 5 stars or 100 percent, so 4 stars is the highest I give.

Robert was amazing fixing a complex email concern that he made simple. After reading the reviews I was confident that Robert would be able to help me fix it. He sorted out my Microsoft account's that were mixed up so that it caused less confusion. Would highly recommend him. He was really easy to understand and talk to.

Robs service was excellent. Fixed the problem would highly recommend. Tanya

The service from Robert from zoo computer repairs, sorted our problems out really well as we were having troubles with opening microsoft edge and he was able to sort it out and he did it remotely.

Thank you for your prompt service and you've made it easy for me to use my email. Doing a remote support service meant that it was alot quicker.

I have been burned before by so-called computer technicians masquerading as experts, so I was wary when contacting Robert from Zoo Computer Repairs. We talked about my problem, potential solutions and what he could and could not do to assist. During our discussion, I threw out little challenges, looking to uncover the extent of his experience and expertise.
Now let me say right up front, I am no computer geek. It would be more correct to say I am technologically illiterate by today’s standards. But I knew what I did not want, and Robert quickly convinced me of his real-world credentials.
Firstly, he understood my problem. He listened to me, forecast likely issues then performed a couple of simple tests to confirm his initial analysis. There was no beating around the bush, no long-winded story of how difficult it was and no telling me he needed time to test and research.
Secondly, Robert recognised the significance of the matter to me. He understood its impact on my professional and personal life. He moved fast to help me.
Well, the problem was serious, as he predicted. And true to his claim of delivering great customer service, Robert clicked straight into gear.
Over the period of a few days, I observed Robert as he went over and above what is normal in an effort to resolve matters.
We decided on a plan of action. He ran exhaustive tests and diagnostics to pre-empt the manufacturer's normal processes and demonstrate all reasonable measures had been taken to eliminate standard failure causes. This left only one possible cause: defective hardware.
With knowledge of the manufacturer's approach to dealing with these types of problems, Robert stepped in to represent me, saving much time, and money. He knew the manufacturer would make every effort to avoid blame or accept fault.
But Robert, my intermediary, spoke their language and knew their tactics. After some haggling, he secured the outcome we wanted. The manufacturer placed my computer.
For me as a customer, Robert made the entire process as painless and smooth as possible. I am very grateful for his help.
I cannot recommend Robert more highly.

Tony M
Robert showed an excellent knowledge of his trade and the best manner to apply it to my particular needs. He worked in an unhurried fashion always looking to my best results rather than his financial gain. Using these sound business qualities coupled with a courteous and respectful personal approach, he was a pleasure to deal with, particularly in
comparison to his trade contemporaries. His results far surpassed my requirements and I will be delighted to further refer him to friends.

Robert came to my house because my hard drive was very very very slow. He put a SSD drive into it without trying to sell me a new computer. He's service and explanation that he gave was incredible. As a pensioner I have faith in his ability as well as honesty. Thanks

We found Robert really helpful. Ever since we left work learning about computers we feel like we aren't up to date with all the latest stuff. Robert was able to help us out with our email issues, and found that it was an issue with the Telstra servers sending from hotmail.co.uk email addresses. Thanks so much for the remote support we will be using you in the future.