I had 2 times to exchange items with different time. The service is not good at all, the staff rejected it with the reason your not buy at rousehill Woolworths. 2nd times I forgot I had experience before I come to the store within 8 months later. And the same want to exchange. The reason manager store says the same. This is ridiculous. She said I have to return to the same Woolworth that I bought it. Is funny I haven't problem for exchange or return with the same company even different shop. And I tried to Woolworth the ponds they're accept my exchanges. Even not the same store that I was bought.