Reviews by robr13

This review is for Melville Toyota (Service & Parts), Myaree WA

verified email - 21 Aug 2014

So disappointed and won't return. On leaving the car in for servicing today, received a phone call in the afternoon outlining additional work necessary now to the tune of $3000. They suggested I could give the go ahead on phone and it would be completed by tomorrow. I asked for an itemised list of what was needed / costs to think about it ( there have been no issues with the car and this was routine servicing). Interestingly on going to collect the car with my husband, suddenly a different take on it from the salesman with statements like 'does the work need to be done now or even in 6 months, no not really, but we'll kept an eye on it'. Yet he would have actively encouraged me earlier in the day to pay an additional $3000 for work we suspect isn't necessary. Misleading, likely chauvinistic and disappointing. Will definitely be going elsewhere in future.

Approximate cost: $1200