Reviews by robyng305

This review is for Divine Creatures, Willoughby NSW

22 Jan 2023

My cats, Mrs Chippy and Lucy would like to say that "we love having our annual holidays each year at Divine Creatures. From the moment we are collected in the "Meow Taxi" everything is tailored to our special needs and requirements. Our room is always very clean and comfortable, with space for us to be together or apart as we wish during our stay. There are many activities, such as Jungle Gym, and we don't miss out on our fun in the sun and bird watching. The result is that we come home totally spoilt, happy and relaxed with lots to tell Mum on arrival. In short it is a wonderful place for us to recouperate after a long year supporting Mum who has been working from home during COVID".

This review is for Divine Creatures, Willoughby NSW

07 Jan 2021

Mrs Chippy and Lucy recently stayed at Divine Creatures (DC) for a couple of weeks and I was absolutely delighted with the professional care they received from Jules and her team. No detail was overlooked and their communication was purrfect. I was particularly concerned for Mrs Chippy as she had recently had surgery for a blockage in her bowel and it was important that her feeding and meds routine was maintained during her stay. Everything went like clockwork and Mrs Chippy came home a happy, healthy and relaxed cat. Lucy on the other hand is a very nervous cat and the staff managed to work out an arrangement for her to sleep in a secluded area that suited her temperament and eased her anxiety. This was “the girls” third stay at DC and right from my first introduction to the friendly staff at DC I have had complete confidence in their ability to understand the needs and care for “the girls”. The previous two stays were for shorter durations so the Deluxe & Maxi Condos that worked well. However, this time it was a longer stay, so at the suggestion of the staff, I decided to book a suite as it offered more room and was appropriate for both “the girls” different habits. Mrs Chippy likes climbing while Lucy prefers to hug the floor. From the photos that the staff thoughtfully sent me at various times during “the girls” stay I could see that both cats had the space they required to be comfortable during their stay and I was thankful for this. They do care for each other however they are not siblings so their social spacing is important. Nothing is ever too much trouble for Jules and her staff and they understand that fur babies in their care are part of the family and are committed to making their stay as enjoyable as possible. I recommend following DC pre-stay guidelines as it helps your fur babies to better transition to their stay. “The girls” arrived home in perfect shape and settled in really quickly and I can’t thank the Team at DC for the wonderful care they received which made this all possible. I will definitely booking “the girls” in again at DC next time we all need a holiday.

This review is for Sash - Small Animal Hospital, North Ryde NSW

05 Mar 2017

After about 12 months of unsuccessful treatments which causes my cat, Lucy (4 yo), a lot of chronic pain and discomfort. My local vet 4 Paws recommended me to SASH as my cat needed some delicate surgery and an experienced surgeon to fix her anal sacs. Dr Dan James performed the surgery and it has been highly successful. Lucy made a complete recovery and I am very happy with the result. The communication was good and the care she received was purrfect. Dr Dan James gave me a very good run down on the pros and cons of proceeding with the surgery so I could make an informed decision. I was covered by Medibank Private - Silverpaw so about 70% was returned to me. Honestly you can't buy dresses and dinners out for your precious pets but to free Lucy from the chronic discomfort of this condition was worth every penny. Lucy has not stopped purring ever since and I am so happy that all is well in her life again.

Approximate cost: $4000