Location: Canberra
Client Rom Kenneth

Been an NRMA customer for 15 yrs and now I won't be using them, they have no offices in Canberra so thought I would post this in another branch as they are all the same

8 months ago my pay by the month home /contents and car insurance was due and the payment wasn't successful. I only received a SMS Saying they tried to take payment and there were no funds in my account ( fair enough to NRMA). They will try again in 2 weeks.
Anyway fast forward 7 months and I don't have any insurance and the company didn't even send me an email,SMS or even write to me saying I'm no longer insured. Therefore for the last 7 months I have been driving my car thinking I have insurance but I haven't.
What a joke.
Don't use this insurer they are just rip off merchants. They used to be excellent about 10 years ago and now it's just a cash grab. I am now moving all my insurance products including CTP to someone else. I work in an industry where I get to recommend insurance companies. Obviously I won't be recommending NRMA . So tough luck to them . NRMA OBVIOUSLY MESSED WITH THE WRONG PERSON THIS TIME