I'd been wanting to purchase a particular electronic product for some time but could come to a decision as I didn't feel confident I'd make the right choice & didn't have enough info but when my boyfriend & I went to JB Hi Fi @ Carindale I was very pleased with the salesman there who happily answered my many questions & queries without an iota of annoyance. The service was beyond other stores that we also price checked that day. They even put the product aside for us whilst we went to price check & were great when we returned. Their service couldn't be faulted, even helping with the start-up of the product, then when my boyfriend didn't really know how to do what he thought he did I went back into the store the same afternoon & asked the man again & he showed me in-store with another similar product so that I knew exactly what to do. I was very impressed.