We were using a large Office Products company with an impressive catalogue and pushy telemarketers, then we met Ian. As CEO he personally drops things round in a good old fashioned caring way. Ian is an expert on ergonomics and did a free tour of everyone to make sure that their workstations, chairs and screens were correctly adjusted. He wasn't there to push anything either. Good old-fashioned service. They apparently have been around for 50 years.