I purchased Apex Customs MOFO Drying Towel and from it's very first use it was terrible catching on badges and other trims thus pulling the loops of the towel. I certainly didn't expect this to happen so easily and would no doubt not last for long as a result. When I mentioned it to the Detail Store I was told that they have a 30 day policy and that's it. Order was placed on the 15th November and as there isn't any email tracking details I have to guess that I received around 22nd of November or of that week. I tried one of the towels late December and then my complaint to them on the 30th December. I received a reply on the 2nd Jan. dismissing my complaint and the desire to return the two not used. Really, its only a week after the 30 day policy and no flexibility at all.
I have to rethink buying from them again as not everyone will use the products straight away. They need to have a realistic return policy. I will look for other sellers which there are plenty. Not impressed