Reviews by scotth20

This review is for Camelot Castle, Basket Range SA

verified email - 09 Nov 2014

Whilst the ambience and surrounding scenery was absolutely spectacular, I attended my Brother & Sister In-Law's wedding yesterday and was shocked by both the poor level of customer service displayed by the staff, and the quality of the food.

There are no EFTPOS or ATM facilities on-site, one of the waiters was wearing "Quiksilver" branded casual pants (at a formal medieval themed wedding), and the bartender had no clue what I was talking about when I approached the bar and ordered my wife a "Lemon, Lime & Bitters". We just gave up and settled for a can of Lemonade instead.

Unfortunately I would like to say this was the end of the negative, but I have not yet started talking about the food. I would hate to think what my family paid per head, when the Entree consisted of 4 squares of Ravioli with a dabble of tomato sauce, and the Main consisted of a piece of Steak (no garnish), and a dollop of plain Mash Potato. Zero effort for presentation. There were vegetables, albeit a small serving to share between three. Thank God gravy was supplied, as it was needed to get through the tough and over-cooked steak. Bread rolls were supplied before appearance of the Entree, however, the bread was very stale and perhaps only hours from going bad. I've had better meals at rough suburban pubs, and I'm not a fussy eater by any means.

We did have a splendid afternoon and evening, but this had more to do with the fact that we were celebrating such a special occasion, surrounded by family and friends. The DJ did have a great selection of music and a fun time was had by all, but I can't in good conscience recommend this establishment to any prospective visitors, based on my experience.