Re: Asset College North Lakes, QLD.

I was due to take the 2nd last day of training when the trainer Andy Lowry caught covid and was not available for class, so the training days were swapped. They notified everybody via e-mail about the new class on a Sunday, but after 1-week of intensive classes, I was out in the country Sunday / Monday to take a break where there was no cell signal (I was exempt from the Monday First Aid Class because I already have a certificate) . I did not find out until Tuesday morning that everybody had been e-mailed that the new class was schedule to take place on Monday, instead of Tuesday and Tuesday was going to be the First Aid Class instead of Monday. So on Monday the class was defence tactics, which would originally have been on Tuesday.
I live in Noosa Heads and Asset College is in North Lakes. I have spent a considerable amount of time, money and effort on this course. It will be 2-weeks before I can return to North Lakes from Noosa Heads. Once again I will need to set time in my schedule, pay for accommodation and prepare to take a simple class.

There should have been a backup trainer to continue the class schedule as normal. This was not my fault and I want to let everyone know of the shady tactics these people used.

They -

1 - Tried to avoid responsibility for their actions and make me look like it was my fault.

2 - They were unable to answer my question posed to them over phone. It finally took a supervisor to have my question answered.

3 - I now have to re-schedule time and money to take the last course.

Re: Asset College North Lakes, QLD.

Approximate cost: $5000