Luke converted my barbeque from bottle-gas to natural-gas. He clearly explained the technical details relating to the conversion kit and when we had some parts missing he did not try to cut corners, he spent time looking for the exact part. Finally we had to get the part from the manufacturer and he had to visit our house several times. I found him to be very diligent with an eye for detail. Given this is a gas appliance, I am glad I had someone like Luke attend to it.