This company has my highest recommendation. The staff are very helpful and friendly and most of all professional. We had ducted installed just before Christmas 2014. The installers were very friendly and mindful of our newly polished floorboards and cleaned up after themselves. The unit is very quiet and unobtrusive. If you are wanting an air-con I thoroughly recommend you give them a call and speak to the friendly staff, they will arrange a quote and will be punctual. The owner Shane Stone is a lovely man and his professionalism outshines all others.