I have been underwhelmed by my hair for years but after being persuaded by a friend to give Natalina at Runway Salone a try , I thought what do I have to lose; on meeting Natalina for the first time it was obvious that this experience was going to be different. She asked lots of questions about the way I saw myself, my lifestyle and the type of clothes I feel comfortable in, she even went through magazines and asked me to nominate who resembled my intended look and so once she "understood"me her prescribed hairstyle was carefully explained. I have never been happier with my hairstyle, it camouflages my high forehead, gives the illusion that my thin hair has body and I can even get away not blow drying ! Although a regular wash and blow dry by Natalina or Ivana is difficult to resist. The salon itself is spacious, has great vibe with white tiles and black chandeliers and I have to mention the head massage by Kara ....there is no comparison!