Thank you so very much for my beautiful outdoor blinds... the whole experience from my first phone call till installation today 7 days later has been amazing and might I say spectacular .. right from the receptionist who took my first call, the rep (Jason?) who came out the next day, the manager Issy who came a day later, then today installation on time and perfect and all the time I had phone calls letting me know what was happening... I am so happy and love my new blinds.