As we were going OS for nearly 4 weeks which included the Xmas/New Year period and have 2 adored young cats who had only ever spent a few days in care we were anxious about the whole process. Having heard good things about this cattery I arranged a visit some months earlier to departure and was impressed with the set up and tranquillity and the obvious caring nature of the staff. We were also very pleased that they encouraged us to bring things familiar to our cats to minimise their separation distress. Our concerns about each cat were duly noted as we left after the settling in period - they were placed next to a fish tank (which we also have at home) and my sons liked the feel of the place as well. On our return the cats were picked up and settled in at home immediately without any issues and they looked well cared for and one of them had had some succesful changes made to his diet thanks to the great patience of one young staff member. Grant was very helpful in giving us the feedback we sought about their time in care and we would highly recommend their services for even the fussiest of cats! The staff are very well qualified and totally caring- couldn't ask for more and gave us great confidence for any future stays.