fresh and dry carpet cleaning came out and did a brillian job on my carpets and rug. We thought we would need to replace the carpets prior to selling our house, but they now look like new. All the hard stains that our previous carpet cleaner couldn't get out are now gone. Malcolm turned up on time, did the job efficiently and went around with me after to explain what he had done, very professional, polite and well worth the money. Would definitely recommend him and use him again.