Reviews by suek20

This review is for Ace Of Shades, Rowville VIC

verified email - 21 Nov 2014

I had 9 outdoor blinds installed on my home and was very disappointed with the quality of service I received. On a previous occasion I had one blind installed and was happy with the service provided. On this occasion, however, some of the installation was sloppy (blinds mounted too low, rope ends of different lengths and not sealed) and communication with the business was very poor: calls weren't returned; appointments weren't kept without explanation or apology and there was poor communication between staff members e.g. the person quoting and the person/s installing. Issues identified such as wood rot preventing the mounting of one blind where expected and the fact that a blind could not cover the entirety of a sliding door were only mentioned after installation - solutions were then suggested e.g. longer guide rods, but subsequently said to be not possible. I feel very let down by this company.

Approximate cost: $6000+