HBK is by far the best hairdresser I have ever been to, after moving interstate I tried to find a new hairdresser several times, each time I was left disapointed and on occasions my hair damaged. I travel four hours to get my hair done by HBK every 6-8 weeks, I try my best to keep my appointments but the staff are understanding when I have to cancel (and far from rude and snobby) it can take weeks to get back in for an appointment but I take that as a good sign that they are good at what they do! After all theres a reason they are in such high demand!