Mark from Express IT has been to my home a handful of times and I have always felt at ease and comfortable. Not only has he solved my computer conundrums, but he has given me tips and advice and been super friendly too-boot. He is very personable, trustworthy and seems to be really into what he does. Nothing is ever too big an ask, no matter how miniscule or trivial the question. He is great at what he does and lovely. Highly recommended.