Reviews by timourk

This review is for St George Bank (Customer Service), Sydney NSW

verified email - 09 Dec 2021

First Home Buyer Review: 1/5 Stars.

So, bought my first home and used St. George. What I'd consider vanilla, a relatively standard purchase with 5% deposit and the bank of mum and dad to go guarantor to avoid LMI. Putting $50.00 on the roughie to win on the nose at Melbourne cup was probably a smarter decision.

Loan already pre-approved, 7 day delay for document issue to me (which I had to go pickup), lost the returned documents (including the guarantors title) that I'd hand delivered so new ones needed to be re-issued (and therefore resigned!) another delay to let me know all 5 days out from settlement, 30 minutes prior to settlement bank issues information saying they are not ready to settle, more chasing up forms and documents and finally settling 68 minutes prior to COB Friday - starting down the barrel to potentially be charged roughly $160.00 per day in interest until its all sorted. If you had a pace maker that thing would be out of batteries by the time this finished up.

Recommendation: Work out what the calculated difference is between a margin of a percent to use another vendor. For me it would of been $1100 cost to stay with my current bank at a slightly higher rate. Divide that hourly by a lack of sleep, cost of alcohol, additional coffees because of too much alcohol/lack of sleep and just general mental health. Do yourself a favor and use another bank.

Or if you're like that guy from "Da Vinci Code" that whips himself and are a glutton for punishment, sign up to St George - they've got your 'back'