This bank is the worst of the lot. Terrible service.

Maybe it was 5 stars years ago but I won't be back. Staff are ineffectual and the place needs a serious clean
It is no longer chic for staff to be rude and aloof, this place is stuck in the 80s and not in a good way
The bathroom has mould around the bath and the last persons dirty toothbrush on the sink, gross.
The pool is cold and not usable
This place needs to get a grip and understand just how average it is.

Approximate cost: $600

Very annoyed at todays experience, the salt grinder at our table was faulty and my lunch was covered in salt. The staff did nothing but got me a new plate to shake the salt off my food onto. How absurd, the meal was ruined. Not even a free coffee to make up for it. I have supported this cafe for over 6 years but they have lost a lot of business now. Really terrible customer service.

The end result is the most important, it is a beautifully built home for my family.

There were issues along the way as to be expected with a large, custom built house. To help others about to build, the issues I encountered were:
Drafting was a real mess, about 15 versions of plans mainly due to the Drafting company making mistakes along the way. Ultimately the lengthy delay this caused was OK in my situation.

Lack of product knowledge with kitchen and cabinetry finishes. This caused about 2 months of delays as I had to re choose bench tops and cupboard vinyl wrap colour. Again it ended up OK because I found a much higher quality bench top option that is not only beautiful but also easy to live with and keep clean. If you want a higher finish and have the budget for it don't settle for the standard materials on offer.

Lack of advice when it comes to Internet/ NBN. Mine is a knock down rebuild and Bevnol did not advise me or have any sort of discussion prior to Contracts around Internet connectivity. In the end I was billed $1500 for NBN plus 2 phone outlets for a house that should of first had the phone lines bored under the road. I have gone straight to Wireless as a result. So if you are doing a KDR, get all this sorted upfront and save the money.

The good parts far out weigh the issues above. Adam was the Site Supervisor, he is patient, hard working and exceptional at his job. He gets a 10/10 from me :)

Most of the trades have done a fantastic job. In particular are Geoff the Cabinet Maker, the kitchen, pantrys, vanities etc are beautiful. He deserves a special mention for the extra time he put into helping me with the design of the kitchen, choosing colours, re designing and supplying the full length pantry in Prep Room. The quality of his work is 10/10 and the installers did a fabulous job.

The concrete pouring company did an outstanding job which was super important to my build as the floors are polish concrete. The stunning end result is reflected in the perfect workmanship of the pouring at the start.

Roger the concrete polisher has done an amazing job, the floors look incredible. I cannot thank him enough for the care he took and the high level of workmanship. The comments keep coming from friends and family, the floors are the best polished concrete any of us have seen.
The tiling is perfect and very high quality workmanship.

Adam installed drainage into the front, upstairs balcony for which I am very appreciative. It wasn't in the original plan and it shows a great attention to detail and care for the longevity of the build.

While there were some real stress points during the build I would build with Bevnol again and highly recommend them. The quality is there, they are a professional company and they hold to their word.

Approximate cost: $580000