Reviews by visarachp

This review is for Bricks + Agent, Prahran VIC

verified email - 25 Jun 2023

The worst program I have ever used. BDM signed me up to trial Invoice Automate, promised that all bills will be process without spending too much times, needless to say. nothing Automate, I sign up for 12 months, they won't fix the problem, ask me to pay out the contract for $5,000 after initial $2,500 then I can leave or stay with them until contract end next February, account manager doesn't want to deal with their useless program, only promised us and never want to help sort out our problem. Support team was aware of this issue but only requests us to send a screen shot to identify problems in their program, without notify us how this is fixed or not, he never answered the phone call, no idea what the problems with Error are, keep saying it is user problem. MRI is the mother US company, no idea what product they implement to use within their product. Do NOT Sign Up with their product/program, my mistake to believe that it will save our times using their program.
Can't wait to finish with them and stay away for good, not happy to pay the contract/program that never work. BUT this is Australia, no one cares who lose money, Fair Trading has no help. Consumer is the one who loses money. Who cares!

Approximate cost: $8000