Reviews by yasminp993

This review is for Animal Welfare League Qld Inc, Coombabah QLD

verified email - 21 Dec 2016

I went to the Gold Coast vet clinic a few weeks ago with my cat, he was exhibiting some strange behavior and weight loss and I was recommended to these vets by a friend as I had just moved to the coast from NSW. Long story short, left waiting for over an hour. The vet was not interested in what I had brought him in for and treated him for something totally different with the promise she would research the strange behavior, no mention of his weight loss and just a lot of "I don't know" to every question I asked. Was far more expensive than I thought it would be, over $70 just for antibiotics, they gave me a 10% discount for having to wait so long past my appointment time but still the bill was over $130. The vet never rang me back, my cat continued to go down hill, spent 2 weeks trying to get through to the clinic to make an appointment, I finally got through yesterday, got an appointment, saw another vet and again, lot of "I don't know", can't to the tests here as we have run out of stuff, can't do the x-ray's the machine is in use, just leave the cat, ah no, not going to happen. I said I was not going to pay for the consult as they had done nothing for me on the last visit and not got back to me, vet gets the practice manager, she says you saw a vet, basically just give us your money, even though we have done nothing for you and made the situation worse and have no brain or diagnostic ability. I think the vets are all students and have no experience as they don't seem to know anything. My advice is they are probably fine to desex, vac etc but if it comes to anything that you need diagnostics for, go somewhere else, this place is just a money making, high turnover place.

This review is for Animal Welfare League Veterinary Clinic, West Ipswich QLD

verified email - 21 Dec 2016

This review is for the Gold Coast Vet clinic not Ipswich. I went to the Gold Coast vet clinic a few weeks ago with my cat, he was exhibiting some strange behavior and weight loss and I was recommended to these vets by a friend as I had just moved to the coast from NSW. Long story short, left waiting for over an hour. The vet was not interested in what I had brought him in for and treated him for something totally different with the promise she would research the strange behavior, no mention of his weight loss and just a lot of "I don't know" to every question I asked. Was far more expensive than I thought it would be, over $70 just for antibiotics, they gave me a 10% discount for having to wait so long past my appointment time but still the bill was over $130. The vet never rang me back, my cat continued to go down hill, spent 2 weeks trying to get through to the clinic to make an appointment, I finally got through yesterday, got an appointment, saw another vet and again, lot of "I don't know", can't to the tests here as we have run out of stuff, can't do the x-ray's the machine is in use, just leave the cat, ah no, not going to happen. I said I was not going to pay for the consult as they had done nothing for me on the last visit and not got back to me, vet gets the practice manager, she says you saw a vet, basically just give us your money, even though we have done nothing for you and made the situation worse and have no brain or diagnostic ability. I think the vets are all students and have no experience as they don't seem to know anything. My advice is they are probably fine to desex, vac etc but if it comes to anything that you need diagnostics for, go somewhere else, this place is just a money making, high turnover place.

Approximate cost: $150

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