Reviews by zoeH3

This review is for Inglewood Estate, Kangaroo Ground VIC

verified email - 24 Oct 2009

We had our wedding at Inglewood Estate in July 2009,two words come to mind.....RIP OFF! We went with the buffet option,and were told we could mix n match from the 3 different buffet menus they had.We were also told we could have photos anywhere on the property we liked.They requested a final meeting exactly one month before the wedding to discuss everything.At this meeting they told us that to mix n match the menus we would be charged the most expensive menu(even though only one item was from the most expensive list)and to have photo's outside the chapel we would be charged $375 as we were not actually using the chapel for the service(which we had notified them of 6 months prior!)(We were going to change our venue at this stage but as it was 4 weeks prior to the wedding we would be up for 75% of the overall cost,funnily enough they request the final meeting exactly one month prior as they know they have you over a barrel) We had put $3000 on the bar as we were told this would be sufficient for 86 guests,at 8:30 they came to us & said it had already gone(2.5hrs into the wedding)(By the way only just under half our guests were drinking alcohol)We (and all the guests)had been noticing all night that their drinks were disappearing after just a few sips,everytime someone got up from their chair the wait staff would come and take their almost full drinks forcing our guests to go to the bar and get another.We told the manager that we were aware of what they were doing and funnily enough from 8.30 till 11.00 the drinks only came to $700.We were also told people could go back for seconds at the bufet but they took the food away so quickly, this was impossible.(In our last meeting with them a staff member actually told us that after a buffet wedding the staff eat really well!!!!!)The reception was to start at 6pm but were told as it was the middle of winter if people want to come in earlier they could,the guest arrived at about 5pm and were locked out forced to stand in the freezing cold and rain,only after half an hour of banging on the door and windows did staff finally let them in.We had to provide our own table numbers,table number stands,menu's,menu stands,Inglewood would not assist us in any way shape or form except to bleed us absolutly dry.We went in search of the left over cake at the end of the night to take home only to be told it had all gone,then was actually found hiding at the back of their fridge!!!!!If you want good value for money and to deal with professionals who will not rip you off DO NOT HAVE YOUR WEDDING AT INGLEWOOD!

Approximate cost: $100