After finally getting our Mum to take a taxi instead of a car to the theatre she was let down terribly.
Booked taxi at 1151 and cancelled at 1320 after no show and so they missed their show as well.
Complaints department , Matt very helpful and explained the situation with drivers and cancellation when they feel like it
Job accepted at 1128 - didn't turn up - not answering of phone calls, no more take up of taxi call . No communication to tell Mum what was going on - lied to when she rang - saying it is only 5 minutes away.
Finally they had had enough of standing outside waiting and had missed the start of the show and the time it was meant they would have missed a lot of first half.
Very disappointed in all of the process.
Whatever happened to Customer service first not Driver making decisions not to complete the ride .
Cant understand it . We will be researching other companies.

I found this business on Word of Mouth