I found these guys here on womo after spending large sums on regular services, and hoping to read what I did on the other reviews. They did not disappoint. Almost $300.00 cheaper than the cheapest of my last 4 services. Matt also did something that other mechanics would not - suggested a $60 work-around for a problem that, had I insisted on a make/model specific (read warranty required) fix would have cost me another $300, or potentially more. Lovely people, fast and - thank all the gods of automobiles - cheap!
They have my custom from now. No question.

I reproduce here the text from my official complaint to The Office of Fair Trading.
"I bought a Samsung home theatre system from The Good Guys Kotara on the 15/11/11. The unit developed 2 faults after 28 days. We fell outside of the Good Guys 21 day return policy and we were advised we would have to take it to warranty repair.
Although upset, we followed due process, and delivered the unit to the Samsung nominated service company, Newcastle Custom Electronics on 20/12/11. I was told I would be contacted on 23/12/11 to be advised as to repair schedule. I received no call.
I called January 3rd or 4th and was told they were waiting on 2 parts to be delivered. I asked if they could give me a date at which the unit would be ready and was told they could make an estimation, but that this process would take a few days.
My wife called back the following week and was told delivery of the parts would be on 21/1/12. The service could take an extra week. At this stage the unit had been with NCE for 5 weeks.
Unhappy with the length of time of the repair my wife contacted the vendor (Good Guys) and asked if they could assist us to resolve the matter. A manager advised 4 weeks was a reasonable length of time to fix the unit, but should it drag on any longer we should contact the resolutions department at Samsung.
I called NCE on 18/1/12, and was told they were still waiting on one part. They were rude and dismissive. I called again on 20/1/12, to be told that I had already been informed that the part would not be in until the 21/1/12 and I should be more patient. I contacted Samsung to complain about my issues. Samsung gave me a reference number to give to NCE for the resolutions department. I called NCE back. At this point I was told that the unit was ready. I picked it up on 23/1/12. The unit worked for an hour before the same fault occurred. I called NCE and told them what had happened and returned it on 27/1/12.
My wife rang The Office of Fair Trading on 31/1/12 to find out what our options were, and was told that we were eligible to receive a refund or replacement on the goods. She then contacted Good guys. A manager advised he would be happy to replace the unit.
At the same time I called NCE, and after a tense conversation with a rude person, it was implied that I had not followed setup instructions. I was told that I was liable for a “no fault fee” of $61.00. I refused to pay this as it is my understanding that the unit is still under warranty, and that all their protestations of “no fault”, didn't change the fact that it didn't work when it was at my house.
8 weeks later and we are still without a Home Theatre which we purchased in November 2011. We are not happy with NCE's behavior, professional conduct or service, and furthermore they are stopping us from getting a replacement by demanding payment for which we believe we are not liable.
In the last few days I have heard 3 separate stories (not counting the other reviews here) as bad or worse than my experience. One of these involved legal action. I cannot verify the veracity of these stories.
In short, DO NOT deal with this company. Ever. If your equipment manufacturer or Vendor recommends them, demand an alternate service provider.

Approximate cost: $N/A

I want Woolies to stop behaving like a corporate raider, and start behaving like a supermarket. I understand that they need to remain competative, but when will they wake up to the fact that customers respond on many more levels than price? All this rubbish about the milk prices, has forced me (well, I have decided, lets say) to support the australian owned environmentally responsible dairy farmers who suffer under woolworths pricing policies. I pay almost twice what I used to to achieve this. Also, I want them to actually respond to customers, not just litter their marketing material with claims that they do. I want them to stop investing in palm oil plantations. I want them to reward ethical producers like Dick Smith, not let them get crowded out by international scumbags like Kraft and evil 3rd world exploiters like Nestle. And I want my damn Tahini back on the shelves!

I ate at Nor'East for the first time last night - lovely setting, quite nice interior (albiet one cant help feeling that one is in a different section of the Brewery) promising menu and fairly decent wine list with a good range in price. Food wise, the meals were good - I had the "Assiette of house butchered suckling pork, pickled kohlrabi, slaw, sweet apple puree, calvados jus" $34 and my wife had; "Confit organic duck maryland, sautéed enoki mushrooms, wakame seaweed, chilli king prawns, dragonfruit vinaigrette $30" As you can see, the fine dining feel is there but (and fairly representative of the experience) something is missing. For example - the "slaw" was fantastic, creamy with a surprising hint of honey, but Slaw? Odd choice of name, given it's surrounds. As is "duck Maryland". What's wrong with thigh? Dunno, for me it conjurs images of crumbed deep fried chicken. In case this all sounds a little petty, the fine dining tag was diminished most notably by the waitstaff - they were very friendly and attentive, but didn't know the wine list, forgot a drinks order and then actually asked if we wanted our wine after our food had been on the table for 5 minutes. Yes we would like the wine that we ordered specifically to go with our dinner, to, you know, come with our dinner. Perhaps I'm being too harsh, but then again Nor'east is positioning itself as a fine dining establishment. My pork was so close to being excellent, that I want to be more critical than I should. It was done 3 ways, which is cool but 2 of them seemed kinda the same. Maybe they weren't intended to be 3 ways, but then why present the dish in 3 small portions? It certainly looked the business, and the pickle was lovely, as was the jus.
All in all the value, was great - perhaps this is where Nor'east is confined, it may not be possible to create a truly fine dining experience while only charging $30-40 for a main - and it was a pleasant night. I think some wait training and a few tweaks on the menu would take this place to the next level. Maybe dim the lights a little too.

Approximate cost: $35 - $45

These guys were our family vets for the last 3 years until our old Boxer/ridge back died at age 17. They always treated her with the utmost kindness and gave her treats. They have a really good team, and provide a great service. they were very kind and understanding when Cadillac died, and made it as easy as could be expected.

It has been said once here already, but I am going to say it again with qualification. Best. Coffee. in. Newcastle. By a long shot, too. I am a dedicated coffee drinker, and over the years I have come to the realization that, like all other culinary efforts, coffee is best when freshest. Any cafe that roasts its beans is going to kick any cafes arse that uses beans that have been in storage or in transit for a couple of nonths. Suspension roasts it's own beans. Chris trains each of his operators personally and they are all doing really well. I rate Chris' efforts up there with the Campos guys.

My partners Father, who has very little English and is 74, went with Telstra for his Internet (against my recommendations). He clearly didn't understand the first thing about any of the details - bandwidth, pricing, usage (I love the guy, but he is severely technologically challenged) - nonetheless, he was assured by the telstra salespeople that the package would suit web browsing, email and skyping. It was Skype that he most wanted, as all of his aging relatives in the old country were getting into it and he just loves being able to see their faces and homes, you get the picture. I warned him that Telstra often charges heavily for excess usage, but he has been with them telephony-wise since, well, forever, and trusted them implicitly. About 3 weeks later he phoned in a lather, having just received a bill for $380.00. After a bunch of calls trying to work out what had happened, we drove to sydney to get a look at his contract and to represent him to Telstra. It turns out they had sold him a 400mb\month plan. That 400megs didn't even cover the download of skype. To cut a long story short, it took us three weeks laden with legal threats from both sides, involvement from the ombudsman and many, many hours on the phone to thier shockingly inept complaints department to get the contract annuled, and all monies returned.
In short the only conclusion I can draw from Telstras behavior is that they cynically set out to gouge money from a non english speaking technologically illiterate pensioner. They are the worst supplier of any service, in my view, and I will not shed a tear when they finally go under.