ElliH

#7 in Knox City Centre VIC

Reviews by ElliH

This review is for Stonehouse Cottage, Warrandyte VIC

verified email - 14 Sep 2009

Sadly i can't recommend this place for the service. We went on a sunday, and granted it was a little busy but when we entered we were ignored for about five minutes, then when finally approached we said we had a booking. The waiter didn't seem to understand what we meant. He went away for a bit then we saw him take some more orders before he came back and said there was no reservation under that name. He even showed us the reservation book. As we were meeting people we didn't wish to leave so he reluctantly showed us an outside table, on a wet and cold day. When the person who made the booking arrived it was discovered the booking had been taken down as the wrong name. It took a while for our order to be taken for both mains and dessert and they took a while coming (although it was busy) and there was a mix up with dessert (our fault) which took a surprisingly long time to rectify.
However, the food was very nice when it came and the bill was significantly less than expected. I would go back there again, but i think they need to train the staff up a bit better.