We recently built a house with Dennis Family and would definitely build with them again. The house was finished to a high quality and the small complaints or errors were repaired without fuss or delay. For example window types in a room were incorrectly installed, doorway was hinged rather than cavity sliding - but both were fixed promptly after being pointed out.

The double story Riverton house was completed in 7 months (completed in July '09), which was great, especially considering many negatives heard about this issue. The house is finished to a great standard and well designed, with custom changes to the plan incorporated well.

A big negative to highlight was the poor service by the sales rep (Berwick Chase display), that continually delayed and provided incorrect contracts, made incorrect statements about inclusions and made inappropriate comments to me about other display visitors. It would have turned us away, had there been other suitable houses/builders - and it did almost turn us away from building full stop. I would have spent more money with the builder had they not delayed the contracts process so much (it took about 5 months from deposit to contracts complete). I get better service buying a $5 happy meal than a $300k home to live in, go figure? A secret shopper would do wonders for sales figures - as the homes and prices are good value.

Approximate cost: $300,000