What a shame. So much potential, but total lack of management let it down. Have just returned from a visit after my 4 year-old son begged to be taken and first impressions were good. However, the visit was spoilt by a family with an out of control 7 year-old (too old to be in there in the first place - esp. since all the signs say max. age 6 years). One small child was kicked in the face and given a bloody lip, my son was called 'a baby' and bullied and antagonised. The parents seemed oblivious and as for the owner of Jitterbugs? She was friends with the parents and all 3 sat drinking coffee whilst this went on and the manager didn't say a word and just smiled inanely at me when I asked the parents to please watch what their boy was doing. The family with the injured child left in disgust - I stuck it out longer as, despite the horrendous 7 year-old, my son was actually enjoying himself. Meanwhile, my blood was boiling and we eventually left as I couldn't put up with it a minute longer. What a joke! Would I go again? No. Would I recommend it? No. Unless the management changes, I would never set foot in there again.