I bought a pair of earrings which were over $100, alot of money for me! The second time I went to put them in, one of the posts snapped off. I tried to return them, only to be told by a hideous woman in Koko on Monday 26th June
that I had "mishandled" them and bent them and it was my fault!! I asked her to give me the owner's number which she did. I called and left a message for her. She called me back but I was working and missed it. I'm thinking of just cutting my losses and never going there again, rather than go through all the hassle of taking it further. This is no way to treat customers, particularly if you are running a small business (which I usually like to support). My job is in customer service and believe me I would be made to be accountable if I treated my customers in that way.

Approximate cost: $100+