Reviews by LucyW

This review is for Bedrock Hair, Newtown NSW

verified email - 18 Apr 2009

I have been going there for years, but I'm now looking for a new salon. I was humiliated by the owner in front of the whole salon for not returning a confirmation phone call I actually was so belittled I left in tears. He basically yelled out "I don't do appointments with clients who won't return my phone call" in front of everyone when we couldn't find my appointment in the book. It made me feel really awful. I called later to try and sort the situation out because I've been going there for ages, but he was really judgmental about me not returning the phone call(s). I tried to explain that I was more upset about being humiliated and belittled not that the appointment was canceled, but it was no use. I don't feel comfortable going there anymore.

Approximate cost: $70