I had a colour done, going from blonde to platinum (on asian hair). The products she used were top-notch, gentle on the scalp and yet extremely effective in removing the warm tones from my hair. She was so friendly and really easy to get along with, but most importantly she really listens to what you want and does a fantastic job of getting it done right! I am so grateful for her extensive knowledge and understanding of colour because I love my new platinum 'do! If you need a colour done done properly, she's your girl!