I moved to Ellenbrook a couple of years ago, and my new local vet there had recommended that I spend over $3,000 on operations to resolve my ageing dog's leg problems even though her regular previous vet did not recommend operating because of her age. They said it was unlikely she would survive the operation alone at her age. Recovery would be difficult.
I didn't feel my local vet's to be very 'friendly' or very helpful.
The cost was too much as I am on a pension, so after discussion about the quality of life for my girl, and much soul searching I decided to let her go.
Swan Veterinary Hospital was recommended to me by a friend, and I decided to take my dog there. The vet who did the procedure was David, who was caring compassionate and very understanding during the visit, but transport is a problem for me as I do not own a car.

I was still seeing the local vet because I could walk my new dog there.
However I will now only see vets at the Swan Veterinary Clinic as my local vet failed to pick up a potentially life threatening condition in my new pup even though I had told them of symptoms.

Due to an emergency, I took my pup to the Swan Clinic. A second opinion was given by George after the vet nurse queried and clarified details.
After checking my pup and all the symptoms she had been displaying since I'd had her, I was told her condition was apparently quite obvious and she was treated accordingly. This was done without the tests usually given for her condition which would have cost me close to $900 alone.
After being sterilized, my poor dog also rejected the internal stitches, and formed a major infection which took numerous returns to the vet. I was only charged for the medication, and not the return consults.
On one occasion George even got on to the floor to let my dog sniff him better as she was quite anxious at having to attend the vet's. I was informed and explained about her condition, what to look out for, and what treatment is required. My dog will need ongoing treatment for her whole life.

My pup gets easily stressed. Even waiting for an appointment in the waiting room at the clinic can stress her further. To avoid this David was happy to treat her for regular shots outside on the veranda.
I have even seen vets go out to cars to treat animals in the parking lot.

Sometimes there is a long wait as this practice does not specify appointment times except for operations etc.
However I would also like to point out that perhaps the amount of people prepared to wait would show the level of satisfaction and faith that customers have for the service offered by this practice.
All of the staff at this service care about the animals treated there, and this is evident of their interactions not just with the owners but with the animals themselves. My dog may not talk as we do, but she is also not ignored, she is greeted and acknowledged, patted etc as well during the visit with the vet.

I have rarely met anyone even at my local dog park that has not been happy with Swan Veterinary Hospital's service. A lot of the other dog owners I speak to at the dog park also use this service even though the local vet is within walking distance.

The savings to me as a pensioner have already been over $1000 so far, and from what I can tell even the services offered by the practice to non pensioners are often cheaper as well.

I would recommend this practice to anyone, and have already done so.