WORST EXPERIENCE EVER!!!!

Staff was rude, even after booking in advance , staff didn't attend me for 20 minutes and instead of apologising they said it's ok to be held there.
Hair Dresser was unprofessional , did Not speak a word to me during whole process, as if she was angry on someone And was taking it on customer.
My hair colour was supposed to be on for 30 minutes but she didn't put a timer. So I reminded her after 40 minutes that I was still sitting there with my hair Colour on. Then she said go take a seat at wash basin and she will be there. But unfortunately I had to wait for another 15 minutes because she was having lunch.
On top that they ran out of hot water, so she washed my hair with cold water on a cold day.
She could clearly see how angry I was but she did not apologise for a single time.
She cut my but did not asked me if liked them instead she put on the hair spray and said she was done. And didn't even show me the back of my hair.
I could see on other customers faces that they were not happy.

I had to give them a star because I could not post my review without it. But the truth is its 0 star from me.

So for me it was the worst experience ever , I will never go back to them or recommend to anyone.

Approximate cost: $80