I had a horrible experience with Raffael Chukka delivering my wedding dress 3 days before my wedding. The fit was questionable as to whether it was going to hold my bust in on the day! Doing a mad scramble ringing around dress alteration shops, I stumbled upon Helena, who kindly stayed open past the shop hours to offer her assistance, experience and exceptional customer service. This type of service and is missing from the wedding industry, and it was refreshing to see someone that has not lost the love for what she does. It was a stand out moment throughout the whole wedding planning process. What a wonderful experience to end with. (Besides the actual big day of course)