Ivor, Christine and the team were absolutely wonderful in looking after both our kitten and us. Sadly, our kitten had a rare but rapid terminal illness. The lengths to which they went to treat him, get the correct diagnosis then ease his suffering, affording him dignity, were absolutely incredible. We felt they were fully in control and that we were fully informed. The sensitivity shown for our grieving in the shock of it all was very much valued. Anyone within cooee of Ringwood East who needs professional, compassionate vet care should be visiting here.