Reviews by alanm11

This review is for Action Motorcycles, Parramatta NSW

verified email - 28 Feb 2013

This is a success story - I recently went on a long ride and thought that my bike was under performing. I had bought the bike from Action and have had great service from them so I dropped in and was immediately seen to, staff were VERY courteous and could not do enough to help. They booked me in a my next convenience did a complete check and gave my bike a clean bill of health - all for free with a positive attitude.
I would recommend them to anyone!!

Approximate cost: $000

This review is for Procycles, Hornsby NSW

verified email - 20 Feb 2013

All I wanted was a new rear tyre for my Suzuki Boulevard. When I picked up the bike I notices that there were greasy hand marks on the chrome, but the tyre seemed to have beenm put on correctly. 4 days later a group went on a ride (640km) duting which time the saddlebag melted to the exhaust pipe. It appears that the saddlebag had been incorrectly replaced after the the rear tyre was put on and during the ride had slumped on to the exhaust. I was not happy!! I approached procycles and after the initial "it couldn't be us" they agreed to review the situation. They then took responsibility for the damage and are currently in the process of securing a new saddlebag. this sloppy work should not have happened, however Procycles have done the right thing.