Reviews by amyr20

This review is for Grill'd, Wantirna VIC

verified email - 18 Jul 2012

My partner and I go here often, it is great! The burgers always taste fresh and hot. I love their chips with the herb salt and absolutely love the herb mayo dipping sauce.
I highly recommend it to anyone, I have always found the service to be great and have not been let down with the food or the service once.

This review is for The Secret Hair Code, Doncaster East VIC

verified email - 18 Jul 2012

I went to The Secret Hair Code with a Cudo keratin treatment voucher. This was a 30th birthday gift from my sister. I was so excited as I have had frizzy, curly hair for most of my life. When I got there they washed my hair with a clarifying shampoo (or so they said) and left it on for about 10 mins then rinsed it out. They then blow dried my hair and applied what they said was the keratin solution. As I didn't see the bottle at all and saw no other signage in the salon I have no idea what it was they actually used.

They left that on for one hour and then began blow drying my hair. It looked to me exactly the same as my hair normally looks and I thought that was strange. I asked if that was it and she said that they would straighten it next. I then asked why it was still frizzy and curly after the blow drying and was told it would get better in 3 days. I was told not to wet it for 3 days and to straighten it day and night for those 3 days as it is heat activated. Apparently me straightening it was going to get the results I paid for, yeah right! I was also told I could not tie it back or put it behind my ears for 3 days.

So she finished straightening it which was extremely quick, just like an ordinary straighten I get when having my hair coloured. Except it didn't look at all different, in fact I have had much better results from other salons when no 'keratin solution' was used.

I was told that I MUST buy their brand of shampoo or else the keratin would wash out within 2 washes. After looking at the Elixir 79 brand they recommended I asked them why there was no keratin in it. They told me oh it's the same stuff as what we put on your hair, it's really great and gets rid of frizz. I was feeling very uncertain but was still holding out some hope that perhaps it would work. It contains sodium which should NOT be used in keratin treated hair as that is what strips it out!.

I followed their instructions even though I knew it was fruitless. After four days my hair is back to it's usual curly self. I haven't used their shampoo as I am trying to get my money back on it. It seems to me they have no idea of the correct keratin process, and just make it up on the day!

I would really like to know what it was they put in my hair, and try to get a refund on the shampoo/conditioner. I also feel my sister deserves a refund as the service advertised was NOT provided, so far Cudo are refusing but we will not give up. I have tried almost 15 times in the last 3 days to contact them but it is either engaged or it rings out!!

I am overall so angry and bitter at the Secret Hair Code. I believe they should be stopped, they are blatantly ripping people off. Not to mention the salon was filthy and the brushes were full of hair.

My advice to others looking for a good keratin deal, do your research on the salon first if you can, or save up and pay full price. Whatever you do, do not go to the Secret Hair Code!!