When I engaged Katherine to coach my 12 year old daughter on effective communication, the outcomes we set out to achieve were clearer speech, better structured presentations, better pronunciation, and more confidence speaking in public and in social situations. However Katherine's coaching extended beyond the mere "tangible" aspects of speech to building self esteem, really understanding how my daughter's core needs were being fulfilled and how as a family we interacted with each other. This holistic approach has been invaluable, both for myself as a parent and for my daughter, as she steers through the teenage years. Katherine is able to build a fantastic rapport with her clients, whether they be 12 or 42 years old. Thank you Katherine for your outstanding professionalism and commitment.