My partner rang Taxis Combined and booked a pick up for 5:15 pm to go to the airport for a flight we were catching. When 5:30 came and no taxi arrived, we rang, and while the operator was "checking" the status of our reservation, she hung up on me. Upon calling back, I was told car #XXXX was en route. At 5:40 (at which point we were becoming concerned we'd make our flight), I rang back, and was hung up on again. We opted to ring Legion on the spot for the next available cab. At 5:45 I rang back TaxisCombined as the Legion cab approached, to cancel the reservation we made with them & ask why they take bookings if they cannot guarantee the cab will arrive. They said booking times are not guaranteed and they take no liability for any issues caused when cabs don't turn up. The worst part was, as we drove towards the airport, in the Legion cab, we saw 3 TaxisCombined cabs waiting at the taxi rank about 2 minutes/1k from our house. Be forewarned, they're fine to hail, but do not ever make a TaxisCombined booking and expect them to honour it.

Approximate cost: $0