Worst customer service I've ever experienced! I called Sharpe to get an electrician to fix my induction cook top and was given a date. The day came & no one turned up. When I called to find out why I was told they had no record of a booking for me. They made another booking & the electrician that arrived couldn't fix it. He charged me $187 and told me someone would call me with a quote for the cost of parts & labor to effect a repair. I waited almost a month & no one called. I made repeated calls & was promised repeatedly that someone would call me back. No one ever did! I even spoke to their service manager who also promised to call me back. Two weeks later & still no call back. By now it was two months since the initial visit. The last time I called I finally got to speak to the spare parts person, only to be told the cost of the parts would be almost as much as a new cook top.
So I'm $187 out of pocket, been repeatedly ignored and have nothing to show for it. Not even an apology from the spare parts person for failing to call me back.
This site will not allow me to give a zero star rating which is all they deserve.