Reviews by carlp

This review is for Gas And Air Jeff Mouritz, Willetton WA

verified email - 31 Oct 2014

Bonaire evap system was tripping the safety switch. Called Gas and Air Jeff Mouritz in Willetton. Service tech inspected the system and advised that the motor is fused and needs replacing at a cost of $650 plus another $88 call-out fee. I paid this initial $88 call-out fee but told him I would seek other opinions. Based on his advice, I purchased a new motor (for $245!) and replaced it myself. Problem remained, so I had the old motor checked out and it was found to be in perfect working order! So, is it a scam by the technician, incompetence or a systemic business practice?
So far the service manager at Jeff Mouritz has not returned my calls. The only offer they've made (through the receptionist) is for me to replace the motor with the old one & bring the new motor to them where they will replace it with one in a box so I can return it to my place of purchase and ask for a refund. Their suggestion is dishonest and I refused, but it clearly shows the business practices they employ! So to date, I still have a non-working air con system, and am $245 plus $88 out of pocket! I will pursue this further...

Approximate cost: $328